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Need help?
Frequently Asked Questions
How do I care for neem wood products?
Hand wash with mild soap and warm water, then dry upright straight away. Never soak them or put them in the dishwasher, and don't microwave them. Rubbing in a food-safe oil now and then keeps the grain rich and the wood from drying out.
What are the shipping charges and delivery time?
We offer free shipping on all prepaid orders across India. Standard delivery takes 5–7 business days. COD is available on select pin codes.
Can I return or exchange a product?
Your satisfaction remains our priority. Your order qualifies for return or replacement under the following conditions:
- Incorrect Product Delivered: If the received item does not match your order.
- Damaged During Transit: If the product arrives broken or damaged.
For more details please refer to our policy here: View Policy
Are these products handcrafted?
Yes, all our products are handcrafted by skilled artisans across India. Slight variations in color, shape and finish are natural and add to the unique character of each piece — no two are exactly alike.
